Financial support
Protection from financial abuse
Financial abuse can happen to anyone and can be hard to recognise.

Financial abuse is unacceptable and we’re here to provide the information you need to help keep you safe. It can happen to anyone, at any time, no matter their age, gender or sexual orientation.
Financial abuse is when someone attempts to restrict access to your money, control your financial decisions or use your money without your consent.
Here are some examples of financial abuse:
Christine shares a bank account with her partner. When they separated, her partner withdrew a large sum of money from their joint account without her consent or knowledge and then changed the account so that she could not access it without her partner's approval. Christine has no other source of income, so this left her with no money to live on.
Remember, there are no circumstances in which financial abuse is acceptable. If you think this may be happening to you, there are ways to get help and regain your independence. For all support resources, you can ask for an interpreter or translator if you need one.
If you worry that your own behaviour could potentially be recognised as abusive, please seek support. It takes strength and courage to admit to using violence or control. Free and confidential support is available for men who have been or are behaving abusively - call the Men’s Referral Service at 1300 766 491 or chat to a Counsellor online at the No to Violence website.
It’s important to understand the risks involved when setting up a joint account with someone. You’re essentially allowing control and sharing your finances with another person.
Here are some ways you can prevent financial abuse from happening to you:
Name | Details | Website | Phone | |||
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Department of Health |
Information about health support and services listed by topic. | health.gov.au/health-topics | 1300 78 99 78 Available 24/7 |
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NDIS (National Disability Insurance Agency) |
The NDIS provides funding to eligible people with disability to gain an improved quality of life. The NDIS also connects anyone with disability to services in their community. |
ndis.gov.au | 1800 184 527 3pm – midnight, 7 days |
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Healthdirect Australia |
Speak to a registered nurse about your health concerns. It can help if you're not sure if you should see a doctor or manage your condition at home. |
healthdirect.gov.au | 1800 022 222 Available 24/7 |
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Services Australia | Access Medicare and some health services at low or no cost. Help for people with disability or if you're caring for someone. |
servicesaustralia.gov.au/health-and-disability | ||||
Disability Gateway |
Information and services to help people with disability, their family, friends and carers, to find the support they need in Australia. |
disabilitygateway.gov.au | 1800 050 321 8am - 8pm, Monday to Friday 10am - 4pm, Saturday |
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Job Access |
Gives people with disability, employers, service providers and the community access to information about services, financial assistance and workplace solutions. |
jobaccess.gov.au | ||||
Disability Advocacy Finder |
Find a Disability Advocate near you - someone who can ensure your choices and rights are respected and you are being treated fairly. | askizzy.org.au/disability-advocacy-finder |
If you’re experiencing or suspect financial abuse involving any of your accounts with us, reach out to speak to us about how we can help you manage your finances during difficult circumstances.
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Any advice and information provided is general in nature, hasn’t taken your circumstances into account, and is provided by AWM Services Pty Ltd ABN 15 139 353 496 (AWM Services), which is part of AMP.
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All information on this website is subject to change without notice.
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