Help from someone you trust
If you need support to make a complaint, you can ask someone you trust to contact us for you. Let us know if you’d like us to speak with someone else about your account.
Help to speak with us in another language
If you’d like to talk to us in another language, we can help. Let us know by phone or email and we’ll arrange that an interpreter can help us talk. You can find our contact details below.
Help to hear or speak with us
If you find it hard to hear or speak on the phone, the National Relay Service (NRS) can help you to call us. For more details, visit accesshub.gov.au.
When the NRS helps you to connect with us, they’ll need the phone number you want them to call. You can find the phone number you need in the section below.
If you need to communicate with us about an AMP Bank product, please complete this form and send it to us before the NRS calls us.