Updating your details online
Update your contact details in My AMP:
- Log into My AMP
- Select 'View details'
- Select 'Personal details'.
Once you're in the 'Personal details' section you'll be able to change your:
- Email address
- Contact numbers (home, mobile, work)
- Home and postal addresses
If you have updated an address you will be required to associate it to the relevant accounts.
AMP Superannuation, Retirement, Investment or Insurance products
Updating your name
To update your name, you'll need to complete a "change of name" form and provide 3 forms of identification.
You'll need to provide:
- a primary photographic ID document or
- a primary non - photographic ID document and a secondary ID document
More information on these can be found within the Change of name form.
Unsubscribing from our product emails
To make sure we can continue to let you know about important updates to your products and services, you can’t unsubscribe from product email communications. But, you can change your communication preferences in My AMP.
AMP Bank Everyday, Savings, Term deposits and Loans
Updating contact details
- Log into My AMP
- Select the profile icon at the top right-hand corner
- Choose 'Manage personal details'.
What personal details can be changed within My AMP:
- Email address
- Contact numbers (home, mobile, work)
- Residential and postal addresses
If you need to change your security mobile phone number, please call us on 13 30 30.
Updating your name
To update your name, you'll need to complete an "Identification verification" form, completing sections 2, 3 and 4. You'll also need to provide certified identification as outlined on page 3 of the form.
View your plan details
Control your finances with My AMP
My AMP is your personal online wealth, investment and banking portal, where you can view your AMP and non-AMP accounts in one place and keep on top of your money.
Get the complete picture: View your financial information, investment options and detailed information about your savings, insurance and loans.
Take action: Change your investment settings, access online statements and update your personal details.
Discover new possibilities: Learn more with educational modules, generate personalised reports, and access simulators and calculators to help you plan your financial future.
What you need to know
The product issuer and credit provider is AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.
It’s important to consider your circumstances and read the relevant Product Disclosure Statement or Terms and Conditions before deciding what’s right for you. This information hasn’t taken your circumstances into account. Information including interest rates is subject to change without notice.
Any application is subject to AMP Bank’s approval. Terms and conditions apply and are available at amp.com.au/bankterms or 13 30 30. Fees and charges may be payable. Full details are available in the Fees and charges guide.
This information is provided by AMP Bank Limited. Read our Financial Services Guide available at amp.com.au/fsg for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.
AMP Bank is a member of the Australian Banking Association (ABA) and is committed to the standards in the Banking Code of Practice.
A target market determination for these products is available on our TMD page.