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    How do I update my details?

    Updating your details online

    Update your contact details in My AMP:

    1. Log into My AMP
    2. Select 'View details'
    3. Select 'Personal details'.

    Once you're in the 'Personal details' section you'll be able to change your:

    • Email address
    • Contact numbers (home, mobile, work)
    • Home and postal addresses

    If you have updated an address you will be required to associate it to the relevant accounts.

    AMP Superannuation, Retirement, Investment or Insurance products

    Updating your name


    To update your name, you'll need to complete a "change of name" form and provide 3 forms of identification.

    You'll need to provide:

    • a primary photographic ID document or
    • a primary non - photographic ID document and a secondary ID document

    More information on these can be found within the Change of name form.

    Unsubscribing from our product emails

    To make sure we can continue to let you know about important updates to your products and services, you can’t unsubscribe from product email communications. But, you can change your communication preferences in My AMP.

    AMP Bank Everyday, Savings, Term deposits and Loans

    Updating contact details
     
    1. Log into My AMP
    2. Select the profile icon at the top right-hand corner
    3. Choose 'Manage personal details'.

    What personal details can be changed within My AMP:

    • Email address
    • Contact numbers (home, mobile, work)
    • Residential and postal addresses

    If you need to change your security mobile phone number, please call us on 13 30 30. 

     
    Updating your name
     

    To update your name, you'll need to complete an "Identification verification" form, completing sections 2, 3 and 4. You'll also need to provide certified identification as outlined on page 3 of the form.

    Identification Verification form

    View your plan details

    Control your finances with My AMP
     

    My AMP is your personal online wealth, investment and banking portal, where you can view your AMP and non-AMP accounts in one place and keep on top of your money.

    Get the complete picture: View your financial information, investment options and detailed information about your savings, insurance and loans.

    Take action: Change your investment settings, access online statements and update your personal details.

    Discover new possibilities: Learn more with educational modules, generate personalised reports, and access simulators and calculators to help you plan your financial future.

    Download the My AMP app

    What you need to know

    Before deciding what’s right for you, it’s important to consider your particular circumstances and read the relevant Product Disclosure Statement, Target Market Determination or Terms and Conditions available from AMP at amp.com.au or by calling 131 267.

    Any advice and information provided is general in nature, hasn’t taken your circumstances into account, and is provided by AWM Services Pty Ltd ABN 15 139 353 496 (AWM Services), which is part of the AMP group (AMP). Read our Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.

      

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