Sharing your AMP Bank data through Open Banking

To be eligible to share your data, you must:

• be over 18
• be the account holder or appointed secondary user of an active and eligible account with AMP Bank
• be registered for My AMP
• make sure your mobile number is available in My AMP for password management when consenting to share data
• appoint a nominated representative if you’re not an individual (for example a company, corporate trust or other organisation).
   

You can share data on the following accounts as long as the account and the person requesting to share data is eligible:

• Everyday and savings accounts
• Term deposits
• Offset accounts
• Home and investment loans (including AMP Bank's "Line of Credit" product)
• Business loans (including AMP Bank's "Line of Credit" product) 

You can also choose to share data on an account that has been closed for less than 24 months, provided you still have at least one account open with us.

You can share data on accounts held in your personal name as well as joint accounts held with other individuals.

Data sharing is also available to accounts held by a single company, a single corporate trustee, and other organisations, including partnerships.

All AMP Bank deposit, home loan and business loan accounts can share data under the Consumer Data Right. However, some accounts will be limited in how they can share data and may only be able to share identifying information (customer data) about the prime contact on the account.

You can share:

• personal information, like your full name, contact details and mailing address
• account information, including the name on the account, type of account and balance, your current interest rate, and fees and charges that apply to the account
• transaction details, including incoming and outgoing transactions, transaction dates, transaction descriptions and information about who you’ve sent money to and received money from
  

When sharing joint account data on joint accounts held by two or more individuals, personal information will only be shared for the joint account holder who initiated the sharing arrangement. If you did not initiate the sharing arrangement, then your personal information will not be shared with the data recipient.

You can provide your consent on the website or app of an accredited data recipient. You’ll then be taken to AMP's consent portal where you’ll confirm what data you’d like to share.

Step 1: Enter your My AMP username and click 'Continue'. For added security reasons, you won’t need to enter your My AMP password.

Step 2: We’ll send a unique one-time password to your mobile number registered in My AMP. Please enter this and click 'Continue'.

Step 3: Choose the account you’d like to share and click 'Continue'.

Step 4: Review the details and click 'Yes, I confirm'. We’ll then take you back to the accredited data recipient’s website or app.

All eligible accounts are set to ‘sharing enabled’ as a default.  To enable data sharing on a joint account, all account holders must ensure that their data sharing preference is set to ‘sharing enabled’.

Step 1: Log into My AMP and select "Manage data sharing" under your profile in the top left of the screen.

Step 2: Click on “Joint account data sharing” to see which accounts have data sharing enabled.

When you add, change, or stop a data sharing arrangement, notifications will be sent to the other joint account holders with details of the changes you’ve made. You can manage the frequency or disable your own data sharing notifications relating to joint accounts in My AMP.

If you don’t want to share your joint account data on accounts held by two or more individuals, you can change your preference to ‘sharing disabled’ following the below steps. Once changed, the account will be unavailable to share, and will be removed from any active consents. Other joint account holders will also not be able to share the joint account data.

Step 1: Log into My AMP and select "Manage data sharing" under your profile in the top left of the screen.

Step 2: Click on “Joint account data sharing”, select ‘Manage’ and disable data sharing.

Once changed, the account will be unavailable to share, and will be removed from any active consents and other joint account holders won’t be able to share the joint account data. If you decide to change your preference back to ‘sharing enabled’, data sharing will not recommence, and a new consent is required to enable data to be shared on the joint account.

When you add, change, or stop a data sharing arrangement, notifications will be sent to the other joint account holders with details of the changes you’ve made. You can manage the frequency or disable your own data sharing notifications relating to joint accounts in My AMP.

You can view and manage your active consents in My AMP. You’ll also be able to view details on any previous consents which have expired or been withdrawn.

Step 1: Log into My AMP and select "Manage data sharing" under your profile in the top left of the screen.

Step 2: Click on the 'Active' or 'Archived' consent you’d like to manage.

As an account holder, you can appoint another person as a secondary user for the purpose of Open Banking if they have third party access to your account with AMP Bank. Any request by the secondary user to initiate data sharing on your account(s) will not be successful unless the secondary user is a third party with full access to your account. 

To appoint someone as a third party with full access to your account, please complete the Third Party Access form. If you’re not sure if the person to be appointed already has access, call us on 13 30 30.

To allow a third party who has been granted full access to initiate and manage data sharing on your behalf you will need to appoint them as a secondary user in My AMP:

Step 1: Log into My AMP and select "Manage data sharing" under your profile in the top right of the screen.

Step 2: Click on “Secondary use data sharing” then select the individual you wish to appoint as a secondary user.

Step 3: You will have the option to appoint this individual as a secondary user and select which accounts they will be able to data share on.

Once you have appointed a secondary user, they will be able to initiate or manage data sharing consent on your behalf. A notification will be sent to you and any other joint owner/s of the account when a secondary user initiates or manages a consent. You will be able to view the details of consents authorised by a secondary user in My AMP.

When a secondary user initiates a consent on behalf of someone else, they will be sharing the transactional details of the account as well as their personal customer information such as their name and contact details. As the account holder is not the initiator of the sharing consent, the personal information of the account holder will not be shared. This is except for individual trusts, of which we will share the details of the individual trust and not the secondary user.

As the account owner you will be able view active, expired or withdrawn consents initiated by a secondary user. You will also be able to remove a secondary user’s ability to data share in My AMP at any time by disabling their access.

Step 1: Log into My AMP and select "Manage data sharing" under your profile in the top left of the screen.

Step 2: Click on “Secondary use data sharing” then select the individual you wish to manage as a secondary user.

Step 3: You will have the option to appoint or disable this individual as a secondary user.

As an account owner, you will be able to disable a secondary user to stop them from data sharing on your account. When you disable a secondary user’s ability to data share, all consents authorised by them will cease. If you want the accredited data recipient to continue receiving your data, a new consent will need to be authorised by you, another account holder or another secondary user. If you decide to re-appoint the person as a secondary user, data sharing will not recommence on any consents they previously authorised, and a new consent is required to enable data to be shared by them.

If you remove a third party with full access from your account and this person was enabled as a secondary user, data sharing on consents authorised by this person will cease. If you decide to re-appoint the person as a third party with full access to your account, data sharing will not recommence on any consents they previously authorised, and a new consent is required to enable data to be shared by them.

To share data you must appoint a CDR nominated representative by completing the Open Banking data sharing authority form. This form can also be used to remove someone you’ve appointed in the past. CDR nominated representatives have the authority to initiate and manage data sharing on behalf of the company, corporate trust, partnership, or other organisation in My AMP. You can appoint more than one nominated representative.

Directors/partners can appoint themselves and/or other representatives as CDR nominated representatives using the form.

Directors/partners who aren’t CDR nominated representatives can view details of all data sharing arrangements consented to by nominated representatives in My AMP, but can’t manage data sharing.

To be eligible for nomination, the person/s must have access to the organisation’s account online at My AMP. If they don’t have access, please complete a Third Party Access form for each nominated representative. If you’re not sure if the person to be appointed already has access, call us on 13 30 30.

If an account has multiple nominated representatives, and one is removed, data sharing will continue on behalf of the account holder. Data sharing will cease when all nominated representatives have been removed.

For joint accounts where the account holders are not all individuals or where the account is held by at least one party that is an individual holding the account on behalf of another person (for example, those held jointly by two or more companies and/or corporate trustees, or held jointly by a company and an individual trustee or held by an individual and an individual trustee), the data sharing capability on the account will depend on which joint account holder was listed first on the application form. These scenarios and the data sharing capability are tabled below.

You can call us on 13 30 30 to check which one of the joint account holders is able to data share and the type of data that they can share.

If you have been appointed as a Power of Attorney and wish to manage data sharing on the behalf of the account owner, please contact us.

There may be several reasons why AMP Bank can’t share data.

• The accredited data recipient is experiencing technical issues
• You may have sharing disabled or you’re not eligible for data sharing
• The account is in joint names of individuals and the other account holders have sharing disabled or aren’t eligible for data sharing
• The account you’re trying to share isn’t eligible
• The account is held by an account holder type that is not yet available to share
• The data you are trying to share is not yet available to share
• You have an account held jointly with another type of entity, like a company or a corporate trustee, that falls within one of the categories that are tabled in the FAQ How can I share data on accounts held in the name of a company, corporate trust, partnership or other organisation?
• Security reasons
• AMP Bank may have been asked by the regulators to temporarily stop sharing data with that accredited data recipient
• The account may not be available to view in My AMP*
• The account is in the name of a company, corporate trust, partnership, or other organisation and a CDR nominated representative has not been appointed

* We can only share account data on eligible accounts that are available in your My AMP profile. Call us on 13 30 30 to add any of your accounts that you can’t see on My AMP.

For information about why you may not be able to share some of your accounts, refer to “What AMP Bank accounts are available for Open Banking?” above. Any accounts closed for more than 24 months are also not available to share.

Meanwhile, other accounts mightn’t be visible as you may have chosen not to have access to these accounts in My AMP. We can only share account data on eligible accounts that are available in your My AMP profile. Call us on 13 30 30 to add any of your accounts that you can’t see on My AMP.

You can withdraw your consent in My AMP or by contacting us. Once you've withdrawn your consent, we’ll no longer share your data with that accredited data recipient.

Step 1: Log into My AMP and select "Manage data sharing" under your profile in the top left of the screen.

Step 2: Select the 'Active' consent that you want to withdraw and select 'Stop sharing'.

If you stop sharing your data with an accredited data recipient and withdraw your consent, you can contact the accredited data recipient and ask them to delete your data from their records.

Strong privacy safeguards are built into the Consumer Data Right system to make sure your data is protected.

To learn more about how we handle your data, please read our Privacy Policy.

There’s no charge for you to share your data with an accredited data recipient. AMP Bank will also not charge accredited data recipients for receiving your data.