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    Make a claim

    Making a claim on a policy as a result of a death.

    * Mandatory field

    Your details

    Title

    • Please select your title

    Given name *

    • Please enter your name

    Surname *

    • Please enter your surname

    Your address *

    • Please enter your address

    Suburb *

    • Please enter your suburb

    State

    • Please enter your state

    Postcode *

    • Please enter your postcode

    Country (if other than Australia)

    Your contact phone number *

    • Please enter your phone number

    Email address *

    • Please enter your email address

    AMP policy or plan number

    If you know the policy or plan number that you enquiring about, please enter it here

    If you know the name of the AMP product, please enter it here


    Deceased's details

    Title

    • Please select your title

    Deceased's first name *

    • Please enter in the first name

    Deceased's surname *

    • Please enter in the last name

    Marital status

    Did the deceased leave a Will?

    If yes provide certified copy of Will

    Have you applied (or will apply) for Grant of Probate or Letters of Administration?

    Please provide details of all surviving children (this includes adopted and step children and children from a previous marriage), spouse or de facto spouse, parents, brothers, sisters and other persons dependent on the deceased when they died. If the deceased was previously divorced or in a de facto relationship, provide details for that person, as well as anyone else who lived with the deceased and/or received financial assistance from.

    Please provide details of all surviving children (this includes adopted and step children and children from a previous marriage), spouse or de facto spouse, parents, brothers, sisters and other persons dependent on the deceased when they died. If the deceased was previously divorced or in a de facto relationship, provide details for that person, as well as anyone else who lived with the deceased and/or received financial assistance from.

    Deceased's last address

    Suburb

    State

    • Please enter your state

    Postcode *

    • Please enter your postcode

    Country (if other than Australia)

    Occupation

    Deceased's Date of Birth *

    • Please enter the date of birth

    Deceased's Date of Death *

    • Please enter the date of death

    Your relationship to the deceased *

    • Please enter your relationship to the deceased

    Details for correspondence
    Please tick the appropriate option

    Title

    Contacts full name

    Company name (if applicable)

    Contact address

    Suburb

    State

    • Please enter your state

    Postcode

    Suburb

    Country (if other than Australia)

    Contact phone number

    Contact Email address (If known)

    Relationship to the Estate (Solicitor/ Executor etc)

     

    Completing this online application

    You will need to send us the following so we can commence your claim application:
      1. Proof of identity of the deceased1 (Please refer to the point 3 of the Notes section)
      2. Confirmation of death2 (Please refer to the point 3 of the Notes section)

    You can email or post the documents to AMP:

    AMP_Claims_Admin@amp.com.au
    or
    AMP Claims
    Box 181
    PARRAMATTA NSW 2150

    Once you submit this form, we'll send you a letter requesting further information within 10 business days. If you have any questions, you can call us on 131 276. 

    Privacy

    The information you provide is being collected by AWM Services Pty Ltd ABN 15 139 353 496 (AWM Services), which is part of the AMP group, and Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), which is part of the Resolution Life group, in order to assess your claim. 'We', 'Us', 'Our' refer to AWM Services and Resolution Life. Without this information, we will not be able to assess your claim. Your personal information may be shared with business areas or companies within our groups for these purposes.

    Where required by law or for the purposes of supplying our financial services to you we may disclose your personal information to individuals, external service providers or government bodies located in Australia or overseas (recipients). Our Privacy Policies provide more information about how we manage and protect the personal information we hold about individuals. It sets out how you can access and correct the personal information that we hold about you, how you may complain about a breach of privacy and our process for resolving privacy related enquiries and complaints.

    Notes

    1. Proof of Identity of the deceased can be one of the following:
      (a) Drivers licence; or
      (b) Passport; or
      (c) Full birth certificate

    2. Confirmation of death is a minimum of one of the following:
      (a) Registrar's full certificate of Deathi; and/or
      (b) Medical certificate (of Cause of Death); and/or
      (c) Letter(s) of Administration; and/or
      (d) Probate
    i Note:if the death occurs overseas, the certification of the death certificate must be certified by the Australian Consulate in the Country of death & certified copy of translated certificate by NAATI

    3. Certification of documents:
    A copy of a document must be certified to be a true and correct copy of the original document. Only certain people can certify copies including:

    • police officer or sheriff
    • justice of the peace or notary public
    • legal practitioner, magistrate, judge or registrar/deputy registrar of a court
    • pharmacist, physiotherapist or veterinary surgeon
    • optometrist, dentist, medical practitioner or nurse
    • member of the Institute of Chartered Accountants in Australia, the Australian Society of Certified Practicing Accountants or the National Institute of Accountants.

    View the full list of people who can certify documents

    What you need to know

    Products in the AMP Super Fund and the Wealth Personal Superannuation and Pension Fund are issued by N.M. Superannuation Proprietary Limited (N.M. Super) ABN 31 008 428 322 (trustee), which is part of the AMP group (AMP). Before deciding what’s right for you, it’s important to consider your particular circumstances and read the relevant Product Disclosure Statement, Target Market Determination or Terms and Conditions available from AMP at amp.com.au or by calling 131 267. Read AMP’s Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you.

    Any advice and information provided is general in nature, hasn’t taken your circumstances into account, and is provided by AWM Services Pty Ltd ABN 15 139 353 496 (AWM Services), which is part of the AMP group (AMP). All information on this website is subject to change without notice.

    AMP Flexible Super is a registered trademark of AMP Limited ABN 49 079 354 519.