Accessible banking

    AMP Bank is committed to improving accessibility of our banking products and services for clients with a disability, older customers and clients with limited English.

    Need help to communicate with us?

    • If you prefer to speak to us in another language, contact the Translating and Interpreting Service on 131 450.
    • If you find it hard to hear or speak on the phone, the National Relay Service (NRS) can help you to call us. For more details visit accesshub.gov.au.

      When the NRS helps you to communicate with us, they’ll need the phone number you want them to call. AMP Bank’s phone number is 13 30 30.

      Please complete this form and send it to us before the NRS calls us.

     

    About our website

    Our website meets the Web Content Accessibility Guidelines (WCAG) 2.0 Level A, which covers a wide range of recommendations for making web content more accessible. This includes adding alternate text when images are used, and captions for pre-recorded videos. 

    What you need to know

    AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.