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We're thrilled that you're interested in the possibility of joining us at AMP. Your interest is a step towards shaping the future of finance, and we can't wait to explore this path with you.
Our recruitment process is designed to be insightful and collaborative. As you navigate through each stage, you'll gain a deeper understanding of our purpose and values. From initial introductions to final interviews, we're here to learn about your skills, experiences, and ambitions. Be prepared to explore our culture, share your story, and showcase the unique qualities you can bring to the team.
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Our recruitment process
General hiring process
Job search and apply
Search for your ideal job in the current available positions and express your interest by clicking on the Apply button and completing your application.
Phone screening
If we initially shortlist your application for this position, a member of our Talent team will give you a call to briefly discuss your interest in the opportunity and with AMP.
Interview
If we believe you might be a good match for the job, you’ll be invited to an interview either in person or over a video call, to chat about what you’ve learnt, accomplished and experienced.
Background checks
Your success in securing the role will be dependent on a range of background checks we will conduct post interview and are mandatory for all employees.
Job offer
Once all the boxes are ticked, we’ll send you a formal job offer and ask you to join our team!
Contact centre hiring process
Job search and apply
Search for your ideal job in the current available positions and express your interest by clicking on the Apply button and completing your application.
Online questionnaire and video screening
Suitable applicants will be invited to complete an online screening experience on a platform called HireVue. It includes 2 video questions, 2 written responses and 6 multiple choice questions, taking about 20 minutes.
Interview
If we believe you might be a good match for the job, you’ll be invited to an interview either in person or over a video call, to chat about what you’ve learnt, accomplished and experienced.
Background checks
Your success in securing the role will be dependent on a range of background checks we will conduct post interview and are mandatory for all employees.
Job offer
Once all the boxes are ticked, we’ll send you a formal job offer and ask you to join our team!
What to expect
Transparency is important to us, and we’ll work to keep you informed of your progress throughout the recruitment process. After you submit an application, you’ll receive an email acknowledgment from us and then one of our Talent Consultants will review your application and either email or call you with more information.
We apply best practice assessment and selection methods which vary depending on the role you apply for. Your Talent Consultant will guide you through this process.
Our work with recruitment agencies
At times we work with specialist recruitment agencies to find the right people. In those situations, we will brief the agency and request their help. AMP does not accept unsolicited resumes or applications from agencies.
If you’ve submitted an application through a recruitment agency, communication will generally be via the agency – not AMP.
Equal employment opportunity
AMP is an Equal Employment Opportunity (EEO) employer. We provide a workplace where decisions, processes and practices are fair, clearly defined and based on merit. EEO principles apply to all aspects of the employment relationship, including recruitment and selection.
If you have a disability and need some help with the application process, please contact our Talent Acquisition team on ampcareers@amp.com.au
Meet the talent aquisition team
Where expertise meets opportunity, this is the team that plays a pivotal role in shaping the success of AMP by attracting, identifying, and securing top-tier candidates. Partnering closely with the business, they gain a deep understanding of the culture and unique needs for each role. They are dedicated to delivering a recruitment experience that showcases the distinctive qualities you can bring to our team, ensuring that everyone is making the right decision.
Chris Parker
Senior Manager, Talent Acquisition
Adrian O’Donnell
Talent Consultant
Sarah Reese
Talent Consultant
Milica Radomir
Talent Consultant
Jack Smith
Talent Consultant
Aimee Johnson
Talent Consultant
Liz Owen
Talent Consultant (Early Careers and Contact Centre hiring)
Tips and advice
To ensure you put your best foot forward, our Talent Acquisition team have compiled some helpful tips and advice for success throughout every phase of your recruitment process.
Writing your resume
- Tailor your resume: Customise your resume to highlight skills, experience, and qualifications that are relevant to the position you are applying for. Think of your resume as a way to showcase your skills and experiences in the best possible way. When you adapt it for each job and emphasise the related achievements, you'll capture the attention of potential employers
- Highlight achievements: Instead of merely listing responsibilities, concentrate on your accomplishments. Use quantifiable metrics to demonstrate the impact you've had in previous roles. Whenever possible, incorporate numbers, percentages, or other measurable data to provide evidence
- Keywords: Use relevant keywords from the job description to highlight your alignment with the role
- Relevance: Exclude irrelevant details such as outdated work experiences or unrelated hobbies, unless they directly support your application
- Formatting: Keep things clear and concise. Double check the formatting, grammar and any typos before saving it as a PDF. Also check the PDF’s appearance after saving, to ensure consistent formatting across different document types
Prepare for phone screen calls
- Research the company: Review the company’s website, social media and recent activity to learn more about its values, products/services and culture
- Be an active listener: Be attentive, ask insightful questions and engage with the recruiter
- Consider your salary expectations: Research the average salary in your industry when considering what you’d like to get paid
- Be conversational: Maintain a friendly yet professional tone. This is just an initial screening to make sure we are matching you to the right role - so no need to be nervous
- Find a quiet environment: Eliminating distractions will make sure you listen to everything and get the information you need
- Be future focused: Ask about the next steps. This is a good way to express your continued interest in the role and the company
- Double check your contact details: Timing is everything, so make sure the details you provided are the best ones to contact you on (particularly email) as this is where we send interview invitations, next steps, etc.
The 4 R's of interview preparation
- Research: Read everything you can find - job description, company website, company newsroom, social media, etc. Based on your research, have some answers “up your sleeve” that relate to the skills/ experience required for the role and the purpose and values of the company
- Reflect: You are likely to be asked about why you have applied for the role so be prepared to articulate this. Also, how do the company purpose and values resonate with you? How does the role align to your interests and aspirations? What will you be able to contribute and what will you learn?
- Rehearse: Do a mock interview (either in person or virtually) with a friend or family member. Practice some of the answers you have “up your sleeve” but be mindful not to be too rehearsed to the point that you sound scripted, and not your authentic self
- Relax: Interviewers are on your side and aren’t there to catch you out. You have been invited to the interview because your application stood out and they want to learn more about you
Interview basics
- Be on time: Being late is never a good look
- Dress appropriately: We recommend business attire for both in person and virtual interviews
- Turn your mobile off: Vibrations are just as bad as a ring tone
- Respond in a clear and concise manner: Try your hardest not to waffle…
- Prepare your technology for virtual interviews: Check it is working ahead of time, make sure you have an appropriate background, quiet setting, microphone and speakers work, etc
- Be authentic: We value individuals who are true to themselves
During your interview
- Take a second or two to consider the question before starting to respond
- Failing to prepare is preparing to fail
- Never speak negatively about a previous employer, manager or colleague
- Maintain eye contact with all interviewers
- Use the interviewer’s names regularly
- Use your prepared examples of situations projects you’ve worked in delivered that show how your skills and experience align to the key skill set of the job description. Share these examples using the STAR format (see next tip)
What is the STAR interview technique
Many interviewers use behavioural interview questions, where they ask you to talk about real situations from your past. Instead of just guessing how you might act in a certain situation, you'll describe how you actually acted before. To best structure your answers, we suggest using the STAR technique:
- Situation: What was the situation?
- Task: What was your task?
- Action: What action did you take?
- Result: What was the outcome?
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