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    • No wallet? No problem.

      Go ahead, leave your wallet at home. With Apple Pay you can pay with your Mastercard right from your iPhone or Apple Watch.

    • Private. Secure. That's Apple Pay.

      Apple Pay used the security features built into your Apple device, including Face ID and Touch ID - which are designed so only you can authorise payments.

    • Save time, every time. Check out faster with Apple Pay.

      With Apple Pay, information like your name and address automatically populate at check out. Now paying is faster than ever.

    Add your card. Just like that.

    Apple Pay is here and available on all your Apple devices. To get started, open Apple Wallet on your iPhone or Apple Watch, or select Wallet & Apple Pay in System Preferences on your iPad or Mac.

    Now you're just a few taps away from using Apple Pay with your AMP Bank Mastercard debit card.

    Paying is easy with Apple Pay.

    How to, in-store
    With iPhone, double-click the side button, authenticate with Face ID, Touch ID, or your passcode, then hold your device near the reader to pay.

    With Apple Watch, just double-click the side button, then hold your device near the reader to finish your purchase.

    Use it where you already shop.

    In-store, online apps
    You can now pay with your Mastercard anywhere you see the Apple Pay logo in-store, online, or in your favourite apps - it's easy with Apple Pay.



    How do I add a card to Apple Pay?

    Via AMP Bank app

    1. Open the AMP Bank app
    2. Go to the 'Cards' tab of the app and tap Add to Apple Wallet.
    3. Follow the onscreen instructions and if you're happy with our T&Cs, accept them and you should be good to go.

    Via Wallet app

    1. Open the Wallet app
    2. Tap the + in the upper right corner, and you have two options to provision your card

    Option 1 va Wallet Extension

    Open the Apple Wallet app.
    Note: You must be logged into the AMP Bank app at least once for Apple Wallet to detect the extensions.

    Under the section "From Apps on Your iPhone" choose AMP Bank app.

    Follow the onscreen instructions and if you’re happy with our Ts&Cs, accept them and you should be good to go.



    Option 2 press add debit card

    Follow the prompts and add your card details (please note you need to copy your card details from the AMP Banking app).

    For iPhones running on IOS software 18 or above you can use the feature "Tap to Provision". You can use your AMP debit card by simply tapping their card to the back of your iPhone and follow the prompts.

    Apple Watch

    1. Open the Apple Watch app on your iPhone
    2. Tap Wallet & Apple Pay and then Add a new Credit or Debit Card, follow the prompts
    3. Add the card details by either 

    Entering the card’s security code to add the credit or debit card you use with iTunes.

    Typing the card details in manually.

    Using Apple Pay
    Using Apple Pay

    Pay with iPhone with Face ID

    To use your default card, double-click the side button, then glance at your iPhone to authenticate with Face ID, or enter your device passcode. 
    Hold the top of your iPhone within a few centimetres of the contactless reader until you see Done and a tick on the display.

    Pay with iPhone with Touch ID

    To use your default card, rest your finger on Touch ID. 
    Hold the top of your iPhone within a few centimetres of the contactless reader until you see Done and a tick on the display.
    For more information on how to use Apple Pay see https://support.apple.com/en-au/HT201239

    Pay with Apple Watch

    • To use your default card, double-click the side button and hold the display of your Apple Watch within a few centimetres of the contactless reader.
    • Wait until you feel a gentle tap.

    When you strap your Apple Watch to your wrist you will be prompted to enter the device passcode. This will enable Apple Pay. If the Apple Watch is removed from your wrist, so skin contact is lost, Wrist Detect detects that skin contact has been lost and Apple Pay and the NFC feature are deactivated.

    Pay with iPhone with Face ID

    With your iPhone, iPad and Apple Watch, you can use Apple Pay to pay within apps when you see Apple Pay as a payment option.

    To pay with Apple Pay within an app:

    • Tap the Apple Pay button or choose Apple Pay as your payment method.
    • Check your billing, shipping and contact information to make sure that they're correct. If you want to pay with a different card, tap next to your card. 
    • If you need to, enter your billing, shipping and contact information on your iPhone or iPad. Apple Pay will store that information, so you won't need to enter it again. 
    • Confirm the payment. When your payment is successful, you'll see Done and a tick on the screen.
      • iPhone X or later or iPad with Face ID: Double-click the side button, then use Face ID or your device passcode.
      • iPhone 8 or earlier or iPad without Face ID: Use Touch ID or your device passcode.
      • Apple Watch: Double-click the side button.

    How to select Express Mode for a public transport or payment card, pass or key on your iPhone?

    1. Open the Wallet app and select a card, pass or key.
    2. Tap the More button, then tap Card Details.
    3. Tap Express Travel Settings or Express Mode.
    4. Select your preferred public transport card, debit or credit card, or other compatible pass or key.

    You can select a different public transport or payment card for Express Travel Mode on your Apple Watch: On your iPhone, open the Apple Watch app. In the My Watch tab, tap Wallet & Apple Pay. Then tap Express Travel Card, select a public transport or payment card and authenticate on your Apple Watch with your passcode.

    FAQs
    FAQs

    The first card added to the Wallet app becomes the default card for that device. To change a default card you must follow these steps:
     

    iPhone:

    1. Open the Wallet app.
    2. Touch and hold your finger over the card you want to make the default card.
    3. Drag the card to the front of the cards in the Apple Pay section.


    Apple Watch:

    1. Open the Watch app on your iPhone.
    2. Go to the My Watch tab.
    3. Tap Wallet & Apple Pay and then Default Card.
    4. Choose a new card.


    iPad:

    1. Go to Settings.
    2. Tap Wallet & Apple Pay and then Default Card. 
    3. Choose a new card.

    For more information on managing the cards that you use with Apple Pay see: https://support.apple.com/en-au/HT205583

    To remove a card from Apple Pay you must follow these steps:


    iPhone:

    1. Open the Wallet app.
    2. Select the relevant card and then tap the symbol in the top right corner to see all the card details.
    3. Scroll down and select Remove Card.

     

    Apple Watch:

    1. Open the Watch app on your iPhone.
    2. Go to the My Watch tab.
    3. Scroll down and tap Wallet & Apple Pay.  
    4. Tap the card and then tap Remove Card.


    iPad:

    1. Go to Settings.
    2. Scroll down and tap Wallet & Apple Pay.
    3. Tap the card and then tap Remove Card.

    For more information about managing your cards with Apple Pay see: https://support.apple.com/en-au/HT205583


    Please note: if you remove your device passcode or Face ID, Touch ID security feature, or sign out of iCloud, all cards will be removed from Apple Pay on the device.

    You should contact us straight away on 1800 950 105 so the lost or stolen card can be cancelled and no further purchases made. When the replacement card is issued we will automatically update Apple Pay with your new card details. You can continue to make purchases using Apple Pay before your new card arrives. You may be limited to transactions under $100 until your new PIN arrives.
     

    Get help if your device is lost or stolen link: https://support.apple.com/en-au/HT201472

    If you have the Find My iPhone app you can use it to remotely lock the device and disable the use of the Apple Pay function. Or you can log into iCloud.com and remove all cards from Apple Pay remotely. If you do not have the app you should contact us on 1800 950 105 to request that your card be disable for use with Apple Pay.
     

    Get help if your device is lost or stolen link: https://support.apple.com/en-au/HT201472

    You should contact us on 1800 950 105 to request that your card be disable for use with Apple Pay. You should also go to iCloud.com and remove your card from Apple Watch. If you find your Apple Watch you can add your card back by following the same steps you went through when you set the card up with Apple Pay originally.

     

    For more information if your iPhone, iPad or iPod touch is lost or stolen see: https://support.apple.com/en-au/HT201472

    You can use your device to make a payment using Apple Pay in stores or anywhere you can tap and pay. Apple Pay can also be used within apps or on participating websites wherever they see the buy with Apple Pay mark.

    Apple Pay is available on iPhone, iPad, Apple Watch, Mac with Touch ID, Mac with an Apple Pay enabled iPhone or Apple Watch and the latest OS. For a list of compatible Apple Pay devices, see https://support.apple.com/en-au/HT208531

    No, your card details are not stored on the device or in the Cloud. When a card is added to Apple Pay, a Device Account Number replaces the need for the card number.

    No, it does not cost you anything extra to use Apple Pay.
     

    You require an active data plan or Wi-fi connection to add your card to Apple Pay. Based upon your mobile plan and network, additional message and/or data charges may apply.

    No, there is no transaction limit for Apple Pay transactions. Depending on the store and transaction amount, you might need to sign a receipt or enter your PIN.

    You take the item(s) back to the retailer as normal. Some retailers will be able to offer refunds back to the device from which the original payment was made, while other may have to refund the plastic card.
     

    You may need to provide the last four digits of the Device Account Number to the retailer. This can be found by opening the Wallet app and tapping the symbol in the top right corner and then scrolling down to find Device Account Number.

    You do not need to download any additional app to use Apple Pay. The latest version of iOS and watchOS is required to set up cards in Apple Pay. Set up Apple Pay link: https://support.apple.com/en-au/HT204506.

    Yes, you will be able to view the last 10 transactions made using Apple Pay on that device within the Wallet app.

    Transactions will appear as they normally do on a bank or credit card statement.

    Yes, Apple Pay is secure. A unique Device Account Number is securely stored on a chip in the device so payment can be made without any card information having to be shared with the retailer.

     

    For more information on Apple Pay security and privacy overview see: https://support.apple.com/en-au/HT203027

     

    Other features which help to keep your payments secure and safe include:

     

    iPhone and iPad
    All transactions require authentication using Face ID, Touch ID (if enabled), or by entering the device passcode.


    Apple Watch
    Payments can only be authorised if the device passcode has been entered and skin contact with the device has not been lost. If the device has been removed from your wrist, Wrist Detect deactivates the NFC feature and Apple Pay. To re-activate the NFC feature and Apple Pay the device passcode has to be entered again.

     

    Please note: you should never share your device passcode, or register more than one person’s Face ID, or Touch ID, while your card is registered to Apple Pay.

    We’re here to help 24 hours / 7 days a week

    AMP Bank

    Phone: 1800 950 105

    Email: help@ampbank.com.au

    Lost & stolen cards

    Phone: 1800 950 105
    Overseas:  (+61 2) 5135 1930

     

     

    What you need to know

    The product issuer and credit provider is AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.

    AMP Bank is a member of the Australian Banking Association (ABA) and is committed to the standards in the Banking Code of Practice.

    Bank@Post and its device mark are trademarks (registered or otherwise) of the Australian Postal Corporation. All rights reserved.

    Information is correct as at 10 October 2024.

    Apple Pay works with iPhone 6 and later in stores, apps and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2 and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531


    Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc.