Advice expertise
We have unparalleled expertise and experience in supporting advisers in the delivery of best practice advice.
We're carrying out major maintenance for My AMP this weekend, impacting both our Bank and Superannuation customers.
Bank - the My AMP website will be unavailable from 9 pm to Midnight (Sydney time) on Saturday 23 November. Additionally, the My AMP mobile app will be unavailable from 9 pm (Sydney time) on the same day to 6.30 am (Sydney time) on Sunday 24 November.
Superannuation - the My AMP mobile app will be unavailable from 11.30 pm (Sydney time) on Saturday 23 November to 6.30 am (Sydney time) on Sunday 24 November.
We apologise for the inconvenience.
Our scale and experience enable us to create and deliver services that are backed by a network of experts who have a deep understanding of their respective areas of advice delivery. They're supported by a dedicated and strategic Account Management team, who will work with you to understand your practice’s unique requirements.
AMP's five pillars of support form the foundation of our approach, enabling us to empower your practice's growth and ensure client satisfaction.
We're committed to empowering your success. Through our five pillars of support, we provide the expertise, solutions, community, scalability, and security you need to thrive in the industry. See below for details on our support services aligned with each pillar:
We have unparalleled expertise and experience in supporting advisers in the delivery of best practice advice.
Comprehensive APL
Our research offer includes industry leading platform, risk and wealth providers to suit your practice philosophy.
Simple and practical advice policies and guidelines
Access a complete set of policies that help you understand and meet all regulatory obligations.
An integrated advice delivery system
Use technology to win back your most valuable currency – time. We can help you map out the best solutions for your business and upskill you in how to make the most of them through training, process mapping, benchmarking, tools and templates.
Industry-leading technical & legislative support on demand
The AMP TapIn team provides strategic technical support and guidance via phone and email to help you understand the laws and rules that underpins that advice area.
We help you deliver quality solutions to maintain relevance across the client lifecycle and meet their evolving needs.
Helping you foster deeper relationships with your clients
We help you by providing access to experts who offer a broad range of solutions for clients across their lifecycle to deliver more revenue for your practice in an efficient and scaleable way.
Lending solutions to expand your offer
We offer in-house or outsourced referral capability to support the provision of credit assistance to your clients, enabling you to diversify your revenue sources and client base. For more details on our Lending solutions please click here.
Tech-enabled money management service for clients
Access an open banking solution allowing you to view your clients’ financial position more easily and advise on their total financial situation.
Referral solutions to increase your revenue opportunities
Buyer’s agent, estate planning and aged care referral arrangements with approved partners.
Advisers and all members of a practice are the heartbeat of our community, where genuine connections spark endless possibilities, fuelling our collective growth.
Practice-to-practice connection
Peer Groups
Education Events
National Conference
Reward and recognition
The ASTRUM Awards, is our esteemed reward and recognition program honouring exceptional achievements across every dimension of your business.
We have the scale to help you at every stage of your business lifecycle to maximise your business potential and ambition.
Unlock the value in your business
Create clarity around your business ambition with the Spark framework. We will partner with you to understand your current situation, priorities and goals, and work with you to create a plan to achieve them.
On demand insights driving business performance
Dynamic dashboards provide business insights to help you measure what you do well and what you need to improve on, with daily revenue trends and benchmarks against peers at practice and adviser level.
Fast track growth with acquisition support
We help you identify and manage the risks and unlock the opportunity of growing via our mergers and acquisitions service.
We have the institutional firepower to deliver compliance and security that keeps your business safe through uncertainty and evolution.
Coaching to support compliance
We support you to provide quality and compliant advice to your clients. Our monitoring and supervision program helps protect your clients, advisers and business with feedback, education and quality coaching. We keep you safe, ensuring you’re meeting all your obligations.
Comprehensive PI coverage at a discounted rate
The professional indemnity offers negotiated for AMP Advice businesses recognise the process, systems, and experience of our network.
Cyber protection keeping you safe
We partner with you to put the appropriate processes, systems and training in place to reduce the risk of you or your client’s falling victim to cyber-crime. If you do have a cyber security breach, we have the processes and resources to support you.
Information provided by AWM Services Pty Ltd ABN 15 139 353 496, AFSL No. 366121 (AWM Services), part of the AMP Group and is general information about the services provided by AMP Advice. This website does not contain any financial advice or make any recommendations about a financial product or service being right for you or your client. It does not take into account your or your client's objectives, needs or circumstances. Any decision you make to purchase our services or any other decision regarding your or your client’s financial matters should be based on full consideration of our applicable Terms and Conditions, and the detailed service descriptions in those Terms and Conditions. In addition, you should independently consider whether the services of any third party are appropriate for you. Any service supplied by a third party is subject to the terms and conditions of that third party. AWM Services, AMP Advice and any member of the AMP Group (collectively “we”), are not responsible for any agreements, maintenance, delivery or satisfaction of any transactions undertaken with a third-party provider. We are not responsible and are not liable for any loss,damage or injury suffered by you or your client as a result of the conduct of the third party. AMP Advice is a trademark registered to AMP Limited ABN 49 079 354 519, part of the AMP Group. AMP Advice refers to Charter Financial Services Limited (Charter) ABN 35 002 976 294 AFSL 234 665, AMP Financial Planning Pty Limited (AMPFP) ABN 89 051 208 327 AFSL 232 706 and Hillross Financial Services Limited (Hilross) ABN 77 003 323 055 AFSL 232 705, part of the AMP Group. The information provided on this page is believed to be accurate and reliable as at, 8 June 2023.