Why you need to verify your ID

From time-to-time, our customers are required to provide information that is commonly known as ‘Know Your Customer’, or KYC for short. The information you provide helps us identify and manage money laundering and terrorism financing risks. KYC is a necessary part of our risk mitigation program and a requirement under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.

Acceptable forms of identification - individual

These identification requirements apply in addition to the land titles verification of identity requirements.

Primary Photographic documents

Please provide one (or a combination) of the following:

  • Current Australian or foreign1 driver's licence containing a photograph of the person in whose name the document is issued (includes the Mobility Parking Scheme)
  • Australian passport2
  • Current card issued under an Australian State or Territory law, for the purpose of proving a person’s age, containing a photograph of the person in whose name the card is issued
  • Current foreign1 passport or similar document issued for the purpose of international travel by a foreign1 government, the United Nations1 or an agency of the United Nations1, that contains a photograph and either the signature of the person in whose name the document is issued or any unique identifier of the person in whose name the document is issued
  • Current national identity card issued by a foreign1 government, the United Nations1 or an agency of the United Nations1 for the purpose of identification, that contains a photograph and either the signature of the person in whose name the document is issued or any unique identifier of the person in whose name the document is issued

Primary Non-photographic documents

Please provide one of the following and one secondary identification document (or two of the following):

  • An Australian birth certificate, including an integrated birth certificate, or birth extract issued by a State or Territory
  • A birth certificate issued by a foreign1 government, the United Nations1 or an agency of the United Nations1
  • Australian or foreign1 citizenship certificate
  • An Australian concession card, as defined from time to time in the Social Security Act 1991, or an equivalent term which expresses the same concept in relation to concession holders e.g.:
    • a pension card issued by the Australian Government Department of Human Services that entitles the person in whose name the card is issued, to financial benefits
    • a Health Care Card or Commonwealth Seniors Health Card issued by the Australian Government Department of Human Services
  • An Australian Indigenous community identity card
  • A marriage certificate or birth extract issued by an Australian State or Territory
  • A marriage certificate issued by a foreign1 government, the United Nations1 or an agency of the United Nations1
  • A name change certificate issued by an Australian or foreign1 government, the United Nations1 or an agency of the United Nations1

Secondary Identification documents

Please provide one of the following and one Primary Non-photographic document:

  • A notice that:

    • was issued to an individual by the Commonwealth of Australia, a State or Territory within the preceding twelve months
    • contains the name of the individual and his or her residential address
    • records the provision of financial benefits to the individual under a law of the Commonwealth of Australia, State or Territory (as the case may be)
  • A notice that:

    • was issued to an individual by the Australian Taxation Office within the preceding 12 months
    • contains the name of the individual and his or her residential address
    • records a debt payable to or by the individual by or to (respectively) the Commonwealth under a Commonwealth law relating to taxation
  • A notice that:

    • was issued to an individual by a local government body or utilities provider within the preceding three months
    • contains the name of the individual and his or her residential address
    • records the provision of services by that local government body or utilities provider to that address or to that person
  • In relation to a person under the age of 18, a notice that:

    • was issued to a person by a school principal within the preceding three months
    • contains the name of the person and his or her residential address
    • records the period of time that the person attended at the school

Acceptable forms of identification - entity

The documents you need to send us to confirm the entity details depends on the type of organisation:

Domestic company

Please provide one (or a combination) of the following:

  • A search of the relevant ASIC company registry database (including a company extract) dated within the preceding six months
  • If the company registry database is not available, an original or certified copy of a certificate of incorporation issued by the relevant company registry

Foreign company

Please provide one (or a combination) of the following:

  • A search of the relevant foreign registration body (including a company extract) dated within the preceding six months
  • If the foreign registration database is not available, an original or original certified copy of company extract, or certificate of registration (or equivalent) issued from relevant foreign registration body

Listed public company

Please provide one (or a combination) of the following:

  • A search of the relevant domestic stock exchange or relevant financial market
  • A public document issued by the relevant company (in the case of an annual report, the most current report)
  • A search of the relevant ASIC or foreign registry database

Regulated company

Please provide one (or a combination) of the following:

  • A search of the licence or other records of the relevant regulator within the preceding six months

Unregulated Trust

Please provide one (or a combination) of the following:

  • Original Trust Deed
  • Original certified copy of the Trust Deed
  • Certified extract of the Trust Deed
  • A letter from a solicitor or accountant verifying the name and existence of the trust issued within the preceding six months
  • For a deceased estate, an original certified copy of a will, probate or Letters of Administration
  • If the trust is established under legislation, a copy or relevant extract of the legislation establishing the trust.

Regulated Trust

Please provide one (or a combination) of the following:

  • A search of the relevant ASIC database
  • A search of the relevant regulator’s records
  • A search of the relevant ATO database
  • A copy or relevant extract of the legislation establishing the government superannuation fund sourced from a government website
For a wholesale trust:
  • An original, certified copy or certified extract of the Trust Deed
  • Custody agreement

Partnership

Please provide one (or a combination) of the following:

  • An original partnership agreement
  • An original certified copy or certified extract of the partnership agreement
  • An original certified copy or certified extract of minutes of a partnership meeting
  • An original certified copy current membership certificate (or equivalent) of a professional association
  • Membership details independently sourced from the relevant professional association issued within the preceding six months
  • A search of the relevant ASIC database within the preceding six months
  • A notice (such as a notice of assessment) issued by the Australian Taxation Office within the preceding 12 months
  • An original or original certified copy of a certificate of registration of business name issued by a government or government agency in Australia
  • A letter from a solicitor or accountant verifying the name and existence of the entity dated within the preceding six months

Association

Please provide one (or a combination) of the following:

  • Original, original certified copy or certified extract of Constitution or Rules of the Association
  • Original, original certified copy or certified extract of Minutes of meeting of the association
  • A search of the relevant ABN database within the preceding six months
  • An original, original certified copy or certified extract of a Community Management Statement where the association is an Owners Corporation (also known as an Australian Strata or Body Corporate)
  • In the case of an incorporated association:

    • Information provided by the body responsible for the incorporation of the association within the preceding six months
    • A search of the relevant ASIC database conducted within the preceding six months to verify the Unique Identifying Number (UIN) and name of an incorporated association

Registered co-operative

Please provide one (or a combination) of the following:

  • Any register maintained by the co-operative, or an original certified copy or certified extract of such
  • Any minutes of meeting of the co-operative, or an original certified copy or certified extract of such
  • Information provided by the State, Territory, or overseas body responsible for registering the co-operative

Government body

Please provide one (or a combination) of the following:

  • Search of relevant Commonwealth, State, Territory or Foreign Country website or confirmation of the government body’s existence (screen print of search process)
  • Review the relevant Commonwealth, State, Territory or Foreign Country register of government bodies (where available)
  • If established under legislation, a copy or relevant extract of the legislation obtained from a reliable and independent source, such as government website

Acceptable certifiers – Australia

Occupations

A person who, under a law in force in a State or Territory of Australia, is currently licensed or registered to practise one of the following occupations:

  • Architect
  • Chiropractor
  • Dentist
  • Financial advisor or financial planner
  • Legal practitioner
  • Medical practitioner
  • Midwife
  • Migration agent registered under the Migration Act 1958, or similar legislation in a foreign country
  • Nurse
  • Occupational therapist
  • Optometrist
  • Patent attorney
  • Pharmacist
  • Physiotherapist
  • Psychologist
  • Trademarks attorney
  • Veterinary surgeon

Other persons located in Australia

  • A person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner (however described)
  • An officer with, or authorised representative of, a holder of an Australian financial services licence, having 2 or more years of continuous service with one or more licensees
  • An officer with, or a credit representative of, a holder of an Australian credit licence, having 2 or more years of continuous service with one or more licensees
  • Accountant who is (a) a fellow of the National Tax Accountants Association or (b) a member of (i) the Institute of Chartered Accountants Australia and New Zealand, or (ii) the Association of Taxation and Management Accountants, or (iii) Certified Practising Accountants (CPA) Australia, or (iv) the Institute of Public Accountants
  • Agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public
  • APS employee engaged on an ongoing basis with 2 or more years of continuous service 
  • Australian Consular Officer or Australian Diplomatic Officer (within the meaning of the Consular Fees Act 1955)
  • Bailiff
  • Bank officer with 2 or more years of continuous service
  • Building society officer with 2 or more years of continuous service
  • Chief executive officer of a Commonwealth court
  • Clerk of a court
  • Commissioner for Affidavits
  • Commissioner for Declarations
  • Credit union officer with 2 or more years of continuous service
  • Employee of a Commonwealth authority engaged on a permanent basis with 2 or more years of continuous service not specified in another item in this list
  • Employee of the Australian Trade and Investment Commission who is: (a) in a country or place outside Australia; and (b) authorised under paragraph 3 (d) of the Consular Fees Act 1955; and (c) exercising his or her function in that place
  • Employee of the Commonwealth who is: (a) in a country or place outside Australia; and (b) authorised under paragraph 3 (c) of the Consular Fees Act 1955; and (c) exercising his or her function in that place
  • Engineer who is: (a) a member of Engineers Australia, other than at the grade of student; or (b) a Registered Professional Engineer of Professionals Australia; or (c) registered as an engineer under a law of the Commonwealth, a State or Territory; or (d) registered on the National Engineering Register by Engineers Australia
  • Finance company officer with 2 or more years of continuous service
  • Holder of a statutory office not specified in another item in this list
  • Judge of a court
  • Justice of the Peace
  • Magistrate
  • Marriage celebrant registered under Subdivision C of Division 1 of Part IV of the Marriage Act 1961
  • Master of a court
  • Member of the Australian Defence Force who is: (a) an officer; or (b) a non-commissioned officer within the meaning of the Defence Force Discipline Act 1982 with 5 or more years of continuous service; or (c) a warrant officer within the meaning of that Act
  • Member of the Australasian Institute of Mining and Metallurgy
  • Member of the Governance Institute of Australia Ltd
  • Member of: (a) the Parliament of the Commonwealth; or (b) the Parliament of a State; or (c) a Territory legislature; or (d) a local government authority of a State or Territory
  • Minister of religion registered under Subdivision A of Division 1 of Part IV of the Marriage Act 1961
  • Notary public, including a notary public (however described) exercising functions at a place outside (a) the Commonwealth and (b) the external Territories of the Commonwealth.
  • Permanent employee of the Australian Postal Corporation with 5 or more years of continuous service who is employed in an office supplying postal services to the public
  • Permanent employee of: (a) a State or Territory or a State or Territory authority; or (b) a local government authority; with 2 or more years of continuous service
  • Person before whom a statutory declaration may be made under the law of the State or Territory in which the declaration is made
  • Police officer
  • Registrar, or Deputy Registrar, of a court
  • Senior Executive Service employee of: (a) the Commonwealth or a Commonwealth authority; or (b) a State or Territory or a State or Territory authority
  • SES employee of the Commonwealth
  • Sheriff
  • Sheriff’s officer
  • Teacher employed on a permanent full-time or part-time basis at a school or tertiary education institution

Acceptable certifiers – Foreign

Acceptable certifiers – located in a Foreign country where certification takes place in that country:

  • Australian Consular Officer or Australian Diplomatic Officer (within the meaning of the Consular Fees Act 1955)
  • Bailiff
  • Bank officer with 2 or more continuous years of service
  • Building society officer with 2 or more years of continuous service
  • Clerk of a court
  • Commissioner for Affidavits
  • Commissioner for Declarations
  • Credit union officer with 2 or more years of continuous service
  • Employee of a Commonwealth authority engaged on a permanent basis with 2 or more years of continuous service not specified in another item in this list
  • Employee of the Australian Trade and Investment Commission who is: (a) in a country or place outside Australia; and (b) authorised under paragraph 3 (d) of the Consular Fees Act 1955; and (c) exercising his or her function in that place
  • Employee of the Commonwealth of Australia who is: (a) in a country or place outside Australia; and (b) authorised under paragraph 3 (c) of the Consular Fees Act 1955; and (c) exercising his or her function in that place
  • Finance company officer with 2 or more years of continuous service
  • Judge of a court
  • Justice of the Peace
  • Magistrate
  • Master of a court
  • Member of the Australian Defence Force who is: (a) an officer; or (b) a non-commissioned officer within the meaning of the Defence Force Discipline Act 1982 with 5 or more years of continuous service; or (c) a warrant officer within the meaning of that Act
  • Notary public, including a notary public (however described) exercising functions at a place in a foreign country
  • A person in a foreign country who is authorised by law in that jurisdiction to administer oaths or affirmations or to authenticate documents
  • Police officer
  • Registrar, or Deputy Registrar, of a court

Approved accredited translators

An accredited translator means (in Australia):

An individual currently accredited by the National Accreditation Authority for Translators and Interpreters Ltd. (NAATI) at a level of Professional Translator (or above).

An accredited translator means (outside of Australia):

An individual currently accredited by an accreditation authority for translators (equivalent to NAATI) at the level of Professional Translator (or above).

Approved exchanges

 

 Country  Financial market
Australia Australian Securities Exchange (ASX)
Belgium Euronext Brussels
Canada Toronto Stock Exchange (TSX)
Denmark Copenhagen Stock Exchange (CSE)
Finland Helsinki Stock Exchange (OMXH)
France Euronext Paris
Germany Borse Frankfurt (FWB)
Hong Kong The Stock Exchange of Hong Kong (HKE)
Italy Milan Stock Exchange (MIL) (Borsa Italiana)
Japan Tokyo Stock Exchange (TYO)
Luxembourg Luxembourg Stock Exchange (LuxSE)
Malaysia Bursa Malaysia
Netherlands Euronext Amsterdam
New Zealand New Zealand Exchange (NZX)
Singapore Stock Exchange of Singapore (SQX)
South Korea Korea Exchange (KRX)
Switzerland SIX Swiss Exchange
Taiwan Taiwan Stock Exchange (TWSE)
United Kingdom London Stock Exchange
USA

American Stock Exchange (AMEX)

NASDAQ National Market (NDAQ)

New York Stock Exchange (NYSE)

   

 

ONCE - identifying customer types for non-individuals

This tool will help you determine the customer type, information and documentation required when completing customer identification for non-individuals such as companies, trusts etc.

What you need to know

AMP collects and handles your personal information in accordance with the AMP Privacy Policy.

1 Where any document relied on as part of the procedure is in a language that is not understood by the employee carrying out the verification, it must be accompanied by an English translation prepared by an accredited translator.

2 A passport issued by the Commonwealth that expired less than two years ago is also an acceptable form of identification.