Developed by the Australian Banking Association (ABA), the Banking Code of Practice (Code) sets the standard of practice and service for individual customers, small businesses and their guarantors. As a member of the Australian Banking Association, AMP Bank has adopted the Banking Code of Practice and is committed to the Code. If you have a complaint that involves a breach of the Code, please contact us on 13 30 30 or email us at info@ampbanking.com.au.

To report an alleged breach, you may contact the ABA’s Banking Code Compliance Committee.

Find out more about how we're committed to the Banking Code of Practice.

Banking Code of Practice (PDF)

Financial Services Guide

A Financial Services Guide (FSG) provides information about, and assists clients in deciding whether to use, any of the financial services offered by AMP Bank. Before you access and read any of AMP Bank’s terms and conditions, read the FSG for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you.

View our Financial services guide.

Accessible banking

AMP Bank is committed to improving accessibility of our banking products and services for clients with a disability, older customers and clients with limited English.

Find out more about accessible banking.

Important guides

Safe & Savvy guide (pdf)

A guide to help older people avoid abuse, scams and fraud.

Guidelines for parties involved in family law proceedings (pdf)

Important information

The product issuer and credit provider is AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.

It’s important to consider your circumstances and read the relevant Product Disclosure Statement or Terms and Conditions before deciding what’s right for you. This information hasn’t taken your circumstances into account. Information including interest rates is subject to change without notice.

Any application is subject to AMP Bank’s approval. Terms and conditions apply and are available at amp.com.au/bankterms or 13 30 30. Fees and charges may be payable. Full details are available in the Fees and charges guide.

This information is provided by AMP Bank Limited. Read our Financial Services Guide available at amp.com.au/fsg for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.

AMP Bank is a member of the Australian Banking Association (ABA) and is committed to the standards in the Banking Code of Practice.

A target market determination for these products is available on our TMD page.