Forgotten your password for My AMP?
Take the folllowing steps:
- Visit the My AMP login page and select the Forgotten password option
- Enter your username and select to receive the password by email or SMS
- You will receive your temporary password via the selected option
- You can now log into your account using this temporary password.
Changing your password in My AMP
Take the following steps:
- Log into My AMP
- Select the profile icon at the top right-hand corner
- Choose the option to change your password.
For any help or questions, call our technical services team on 1300 300 465 Monday to Friday 8:30am - 7pm AEST.
Resetting your PIN for the My AMP app
Have you forgotten your PIN?
Take the folllowing steps:
- Access your AMP app and select 'More' from the login page
- Select 'Forgotten PIN'
- Review the terms and conditions
- Select a new pin and confirm it
- Confirm your My AMP login details.
Do you want to change your PIN?
Take the folllowing steps:
- Log into the AMP app on your mobile or tablet
- Select 'Settings' then 'Change PIN'
- Enter your existing PIN
- Choose your new PIN and confirm.
For any help or questions, call our technical services team on 1300 657 801 Monday to Friday 8am - 8pm AEST.
Download the My AMP app
What you need to know
The product issuer and credit provider is AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.
It’s important to consider your circumstances and read the relevant Product Disclosure Statement or Terms and Conditions before deciding what’s right for you. This information hasn’t taken your circumstances into account. Information including interest rates is subject to change without notice.
Any application is subject to AMP Bank’s approval. Terms and conditions apply and are available at amp.com.au/bankterms or 13 30 30. Fees and charges may be payable. Full details are available in the Fees and charges guide.
This information is provided by AMP Bank Limited. Read our Financial Services Guide available at amp.com.au/fsg for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.
AMP Bank is a member of the Australian Banking Association (ABA) and is committed to the standards in the Banking Code of Practice.
A target market determination for these products is available on our TMD page.