Why you'll love My AMP
My AMP helps you take control of your money and get more out of life. We’re constantly improving the My AMP experience based on customer feedback. You can now view your AMP accounts online or via the My AMP app.
My AMP is the easy, convenient and secure way to manage your finances online. With My AMP you can access and manage all your accounts from one place, whenever and wherever it suits you – using desktop, tablet or mobile.
Easy access 24/7
From a quick balance update, to a complete picture of your financial situation.
Access across all devices
View AMP accounts across desktop, tablet and mobile.
Secure
We make sure your accounts are safe and secure and your data protected with 24/7 monitoring in place. Visit our online security page to find out more.
Helpful online tools
We’re constantly adding new features allowing you to do more and more online.
Accessing accounts on mobile and tablet
- Login with Touch ID or your personal PIN
- Set and get notifications for your banking and super accounts
- Set a quick balance for up to 4 accounts
- View and filter account transactions
- View super contributions
- Find and consolidate your super
- Add / edit / delete non-binding beneficiaries
- Activate and change card pins
Extra desktop functionality
With extra desktop functionality you can view your AMP accounts in the one place, as well as:
- view bank, loan, super and investment account details
- access news, education modules, simulators and calculators.
Ready to download the My AMP app?
Frequently asked questions
Where do I find my account number?
You can find this on your welcome letter, bank or member statement. If you don’t have these on hand, please call us on 1300 657 801. We're open Monday to Friday 8am to 8pm and on Saturday and Sunday from 8am to 5pm (AEST).
How do I unlock my account?
If you have locked your account due to three incorrect password attempts, click on ‘Forgot your username or password’ in the login box to reset your account. Alternatively, you can call AMP on 1300 657 801.
How do I give my spouse visibility of my account/s?
If you're an AMP Bank customer, you will need to complete and return a Third Party Access Form to grant full visibility and transactional rights to someone else (an authorised signatory on a personal, business or trust account). If the person being given access is not an existing AMP customer, they will need to complete and return the Identification Verification Form.
Once access is granted, they can move between accounts via the account tab at the top right-hand corner of the My AMP secure site.
If you're an AMP wealth customer, you can manage linked portfolios online by clicking on the profile button (person icon) at the top right-hand corner of the secure site. Both parties will need to approve the request online before access is granted.
I can’t see my New Zealand accounts in My AMP – how do I add them?
Your New Zealand AMP products are not available in My AMP. Please login via amp.co.nz to access your New Zealand AMP accounts. If you've forgotten your username or password, you can retrieve these via the login page.
What browsers can I use to access My AMP?
For security reasons, browsers supported include: Chrome, Firefox, Safari and Internet Explorer 9, 10 and 11.
Will my North products sit on My AMP?
You can view and track your North products on My AMP, however, you will need to login to North Online to manage them (for example changing your investment mix).
What mobile operating system is required to use the My AMP app?
iOS 13 and above and Android 7 and above.
What you need to know
Don't forget to read our terms and conditions, especially the point about protecting your device and keeping it safe. AMP does not guarantee that Touch ID security cannot be copied. If anyone else's fingerprint is on the device, they'll be considered authorised to access your accounts and you will be responsible for their transactions.
The non-cash payment facility issuer and banking services provider is AMP Bank Limited ABN 15 081 596 009, Australian credit license 234517, AFSL 234517. Account Access and Operating Terms and Conditions apply. Available features vary depending on which AMP investment and protection products you hold.