It’s easy to lose touch of your super – life happens
Sometimes when you change jobs, move house or take extended time off work, you may forget to update your details with your super fund or forget about old super accounts.
In fact, recent research from the ATO shows there’s $16 billion of lost and unclaimed super in Australia*. If you’ve not been in touch with us recently, you could easily lose track of your super too.
What happens to lost super accounts?
Super funds need to send inactive or low balance super accounts to the ATO twice a year. The ATO will attempt to consolidate this super for members.
How do I keep my super with AMP?
If you want to keep your super with us, simply complete the online opt out form or email us the completed form.
Download and complete this form and scan/take a photo and email to askamp@amp.com.au
Things to consider
If you've heard from us that your inactive low balance super account will be transferred to the ATO there are some things to consider when deciding what to do.
If you do nothing
Your inactive low balance super account will be transferred to the ATO.
If you submit a request to keep your super account with AMP
Your account will continue to be subject to fees and costs. If you have more than one inactive low balance super account with AMP and would like all of these accounts to remain with AMP, you’ll need to provide a separate authorisation for each account.
Your request will not be permanent
If you submit a request to keep your super account with AMP, but your account meets the definition of inactive and low balance in the future, your balance may still be swept to the ATO.
If you don’t want your account transferred to the ATO, you will need to complete a new authorisation at that time.
If you make a contribution or rollover
It’s important to consider your circumstances before making a contribution or rollover.
You can find out more about the different types, eligibility and limits that could apply.
Also be aware that there is a three business day processing time for making a contribution – allow for this if you don’t want your super to be transferred to the ATO.
What happens to lost and unclaimed super accounts?
As part of the Protecting Your Super laws, super funds need to send inactive or low balance super accounts to the ATO twice a year. The ATO will attempt to consolidate this super for members.
If your super is transferred to the ATO, you’ll be able to reclaim it from them. You can do this by logging into your MyGov account and using ATO Online Services.
The ATO may also transfer your super money into a super account held in your name. This may happen if your other account has received a contribution or rollover within the past two financial years, and the balance after the transfer will be more than $6,000. Visit the ATO website to learn more.
Benefits of reclaiming lost super before it’s sent to the ATO
Lost or unclaimed super accounts can sometimes have quite a bit of money in them, particularly if they’ve had investment earnings. If you reclaim your account before it’s sent to the ATO:
- you may not lose any insurance cover you may have inside your super (which you will if it’s transferred to the ATO)
- earnings on investments may be more favourable. If your account is taken by the ATO, interest will be calculated using the consumer price index (CPI)
Accounts that won’t be transferred to the ATO
There are some exceptions to the rules. Super money will not be transferred to the ATO in certain circumstances, including if:
- you have insurance in your account
- your account is a pension account, including a transition to retirement account
- we’ve accepted you’re permanently incapacitated or have a terminal medical condition, based on evidence you‘ve provided us
- your account is a defined benefit account
- the account is held in a self-managed super fund (SMSF) or small Australian Prudential Regulation Authority (APRA) fund
- in the last 16 months, you’ve made changes to your investment options or insurance arrangements in your account or you’ve made or amended a binding beneficiary nomination
- in the last 16 months, you’ve given us an inactive low balance account declaration authorising us to notify the ATO that you want your super account to remain with us.
How do I check my AMP Super?
You can check your latest account balance and contribution activity by logging in or registering to My AMP, or by calling us. My AMP also allows you to:
- view your insurance details
- update your personal information, beneficiaries and provide your tax file number
- compare, change and view your super investments.
Bring all of your super into one place
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All AMP clients have access to our team of super coaches, with no extra fees. Let us help you take control of your finances and plan for the future.
What you need to know
* Australian Taxation Office, June 2023 Total lost (fund-held) and ATO-held super
Any advice and information is provided by AWM Services Pty Ltd ABN 15 139 353 496, AFSL No. 366121 (AWM Services) and is general in nature. It hasn’t taken your financial or personal circumstances into account.
It’s important to consider your particular circumstances and read the relevant product disclosure statement, Target Market Determination or terms and conditions, available from AMP at amp.com.au, or by calling 131 267, before deciding what’s right for you.
You can read our Financial Services Guide online for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. You can also ask us for a hardcopy.
All information on this website is subject to change without notice. AWM Services is part of the AMP group.
Products in the AMP Super Fund and the Wealth Personal Superannuation and Pension Fund are issued by N.M. Superannuation Proprietary Limited (N.M. Super) ABN 31 008 428 322 (trustee), which is part of the AMP group (AMP).
The super coach session is a super health check and is provided by AWM Services. It is general advice conversation only. It does not consider your personal circumstances.